WHO WE ARE
Our website address is: https://damascuscountry.com.
One should be 18 years old to buy a any product from Damascus Country Online Store. But in this Cyber World we can not assure that only people above 18 can buy from our Shop. So Purchase responsibility would be up to Customers. We strictly advise our customers not to buy from us in case of below 18 and also not using our tools in any Criminal activity. But if someone is found using our tools in any fraud or somewhere else than we are not responsible for the misuse of our tools.
We are using DHL Courier Services as our shipping partner. We Charge Shipping according to the DHL Shipping rates in your zone. There are a few restricted zones where you can’t avail our shipping facility. Upon entering address you would be able to see that whether we ship are not in your region. We only ship to the parts of world where importing Knives is not banned, But in certain circumstances if your item is held by the Custom Authorities of your country, It is up to you to provide them their desired Documents to get your product back.
RETURNS AND REFUNDS
We are accepting your orders at very reasonable prices. Our Shipping expenditures would be according to DHL shipping rates in your country. Our Check & Balance Staff always checks products before packing upon 100% satisfaction products are packed for Shipping but if you found a Defected piece in Initial 7 days of Use. We are always ready to Exchange. We currently have no Refund policy but we have a better option in form of exchange policy. If you found a defect in our products or our services upon Unpacking, you can exchange item by contacting us.
We accept payments using PayPal Secure Checkout. We also accept Bank Checks, Money Orders, Wire transfers and Western Union. Soon we are going to add credit/debit card transfers to our site!
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Data sent to us via filling contact forms is directly sent to our servers, we do not involve any third party software or application to prevent putting your information and personal data on stake.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We track you and other online users on our site to enhance user experience and analyse trends and user liking points on our site.
HOW LONG WE RETAIN DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
WHERE WE SEND YOUR DATA
Visitor comments may be checked through an automated spam detection service.